Frequently Asked Questions
🛍️ SHOPPING
Q: Can I shop both online and in-store?
Yes! You can shop our curated inventory online anytime or visit us at our Houston store location during regular business hours.
Q: How often are new items added online?
We add new inventory weekly, so check back often for fresh finds across all categories!
Q: What types of items do you sell?
We offer a wide selection of gently used and donated items, including:
• Clothing & Accessories
• Home Decor & Furniture
• Books & Media
• Kitchenware & Miscellaneous Gifts
Q: Can I return or exchange an item I purchased?
All sales are final, due to the charitable nature of our store. If we make a mistake (like sending the wrong item or if it arrives damaged), contact us within 5 days and we’ll make it right.
Q: Do you offer shipping outside the U.S.?
Not at this time. We currently ship within the United States only.
Q: Can I pick up my order locally?
Yes! Choose local pickup at checkout. You’ll receive an email when your order is ready.
Q: Is local delivery available for furniture?
Yes, within a 20-mile radius of our store. Delivery fees are calculated at checkout.
🎁 DONATING ITEMS
Q: What types of items do you accept as donations?
We accept clean, gently used:
• Clothing (all ages)
• Shoes & Accessories
• Home Goods & Furniture
• Books, Toys, Small Electronics
We do not accept mattresses, broken items, large appliances, or anything with stains or odors.
Q: How do I donate?
Drop off your donations at our Houston store during designated donation hours. Check our Donation Partners page for the schedule.
Q: Are donations tax-deductible?
Yes. As a 501(c)(3) nonprofit, we provide donation receipts upon request for tax purposes.
Q: Can I donate items from out of state?
At this time, we do not accept shipped donations. All donations must be made in person.
🤝 VOLUNTEERING & SUPPORT
Q: Can I volunteer at the store?
Absolutely! We love our volunteers. Visit our Volunteer page to sign up and learn how you can help.
Q: How do my purchases or donations help?
Every item you buy or donate helps us support job training, housing support, and community outreach programs under Do Good On Purpose.
Q: Can I support GoodBuyFinds another way?
Yes! In addition to shopping or donating, you can:
• Give monetarily via our Donate page
• Partner with us as a business or sponsor
• Spread the word on social media
📩 STILL HAVE QUESTIONS?
Reach out to our team anytime:
📧 Email: [email protected]
☎️ Call: (832) 555-0190
📍 Visit: Houston Store Location & Hours
Provided By
IRS-compliant donation receipts available
All donations are tax-deductible to the fullest extent allowed
Volunteers available to assist upon request
Sponsored By
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